Chatbot Instability - Intermittent Bugs

Resolved·Degraded performance

Fix has been deployed to all tenants, and the chatbot is now stable. We will continue monitoring for any subsequent issues.

Tue, Apr 14, 2026, 10:28 PM

(3 days ago)

Affected components

Apr 14, 2026, 09:23 PM

10:28 PM

Chatbot

Updates

Resolved

Fix has been deployed to all tenants, and the chatbot is now stable. We will continue monitoring for any subsequent issues.

Tue, Apr 14, 2026, 10:28 PM

Identified

We have identified the root cause and are deploying a patch to all tenants.

Tue, Apr 14, 2026, 09:36 PM(52 minutes earlier)

Investigating

We have observed a significant number of bugs and erratic behavior from the chatbot and are currently investigating.

Tue, Apr 14, 2026, 09:23 PM(13 minutes earlier)